MOGOLLÓN GARCÍA, FRANCISCO SEGUNDO *; CORDOVA CORDOVA, KELLY; VITERI VÉRTIZ, LUIS ANGEL; BECERRA ROJAS, LINDA DIANA; ANGULO CORCUERA, CARLOS ANTONIO; NUÑEZ MONTALBAN, CLAUDIA ELIZABETH; YANAYACO QUISPE, CARLOS ELÍ. Adoption of E-Gov as an Alternative to Improve Customer Experience in a Public Bank, Piura 2025: Implications for Digital Literacy and Continuing Education. Journal of Educational and Social Research, London, U.K., v. 15, n. 6, p. 502, 2025. DOI: 10.36941/jesr-2025-0230. Disponível em: https://www.richtmann.org/journal/index.php/jesr/article/view/14482.. Acesso em: 14 jul. 2026.