The Effectiveness of Leadership, Performance and Employee Involvement for Producing Competitive Advantage with a TQM Orientation: a Conceptual Framework. Mediterranean Journal of Social Sciences, [S. l.], v. 3, n. 4, p. 83, 2012. Disponível em: https://www.richtmann.org/journal/index.php/mjss/article/view/11135.. Acesso em: 17 may. 2024.