Customer Relationship Management as a Tool for Sustainable Competitive Advantage and Exemplar Companies with Worldwide Success. Mediterranean Journal of Social Sciences, [S. l.], v. 4, n. 10, p. 731, 2013. Disponível em: https://www.richtmann.org/journal/index.php/mjss/article/view/1255.. Acesso em: 5 may. 2024.