DHURUP, M.; SURUJLAL, J.; REDDA, E. Customer Perceptions of Online Banking Service Quality. Mediterranean Journal of Social Sciences, [S. l.], v. 5, n. 2, p. 587, 2014. Disponível em: https://www.richtmann.org/journal/index.php/mjss/article/view/2023. Acesso em: 1 apr. 2023.