E-Government 4.0: Managing APIs as Facilitators for Digital Transformation

Abstract

Digital transformation is, among others, notably driven by servitization, and consequently, IT artifacts called Application Programming Interfaces (APIs), together with disruptive technologies and innovations. In order to set up proper policies, the understanding of the above factors is essential, including their influences on value adding chains. This paper therefore provides an analysis of APIs developments together with their impacts on digital transformation. As they can affect organizations and even national economies at strategic level, appropriate management from a systemic perspective is justified, including e-Government initiatives. Further, APIs cannot be treated without their relations to disruptive technologies, innovations and value chains. Therefore, the advancements of theoretical understanding of evolution of value chains, and practical directions for e-government initiatives are given in this paper. In addition, an archetype model is developed that provides a basis for further research efforts in the area.

Received: 7 October 2021 / Accepted: 29 November 2021 / Published: 3 January 2022