A Perspective on E-workers’ Preferences and Experiences: A Case Study

Abstract

The year 2020 transformed the world of work. The authors considered it essential to determine how this form of work operates. The main purpose of this study was to understand the impact of e-work on employees as well as on their preferences and experiences. We aimed to identify the preferences and experiences of e-workers from a number of European Union countries working in a multicultural Greek company. We used an online survey, and 182 employees participated in the study. This paper answers three research questions: Is there a positive or negative relationship in the perception of the e-working model among e-employees (in terms of age, gender, level of education and parental status)? What do e-employees lose or gain when working remotely (in terms of age, gender, level of education and parental status)? And is e-working a blessing or a burden? The results showed there is no one-size-fits-all model, as it is driven by organisational culture and employees’ demands. The data show both positive and negative experiences. Perceived age, gender, education and parental status mediated the relationship between e-work and various variables and sub-variables. The major implication of the findings is that increasing e-work in the workplace may be an efficient way to work, because we collected and analysed data quantitatively to inform experience of the real experiences of e-workers.

Received: 25 November 2023 / Accepted: 14 February 2024 / Published: 5 March 2024