Exploring the Determinants of Workplace Ethics and Organizational Performance in the Health Sector: A Case Study of Vednan Medical Center in Kumasi, Ghana

Abstract

The complex nature of contemporary world leaves several challenges which includes ethical conduct at the workplace that needs to be resolved. The health institution which is one of the focal points in every society more often than not is confronted with ethical challenges. Vednan Medical Center, just as any health institution, is expected to increase output and at the same time perform the highest level of ethical conduct. In this regard, this study attempts to explore the determinants of workplace ethics and organizational performance at Vednan Medical Center. Specifically, the study examined the main determinants of workplace ethics at Vednan Medical centre in Kumasi, explored procedures put in place to address unethical behaviours among employees at Vednan Medical centre in Kumasi and exactly how work ethics influencing organizational performance. A qualitative study was conducted. The purposive sampling technique was adopted to select 8 respondents from the center and analysed using inductive content analysis. The outcome of the study even though there may be situations where a practitioner may experience ethical dilemma, when such individual considers the available rules, proper supervision and channel of communication, issues of unethical conduct could be addressed. The study clearly depicts that ethical conduct and workplace performance are not in isolation. They tend to work together for better result for both patients and workers of the facility. This therefore indicates that worker’s progress is dependent on their ability to work in an ethical fashion at Vednan Medical Center for positive output. The study recommends further research studies in how personal morals and emotions could influence the ethical conduct at the workplace.

Received: 2 May 2022 / Accepted: 30 June 2022 / Published: 5 July 2022