Employee Performance Management at a South African Government Organization

Authors

  • Saajida Khan Department of Industrial Psychology and People Management, Faculty of Management, University of Johannesburg, Johannesburg, South Africa
  • Wilfred I. Ukpere Department of Industrial Psychology and People Management, Faculty of Management, University of Johannesburg, Johannesburg, South Africa

Abstract

Performance Management is a process by which the outputs of employees are measured and controlled in order to improve organisational effectiveness and reward employees accordingly. The objective of this study was to determine the effects of Performance Management, inclusive of its policies; administration processes and systems on employees and determine how to optimize its current status at a South African Government Organization. Face-to-face interviews and performance management compliance audits were conducted with all Line Managers and a sample of employees in order to determine its impacts on employees and the management of their performance. It has been found that gaps exist in terms of understanding the use of the electronic performance management system, compliance to performance management policy & timelines, pertinent feedback from management with regard to development areas, and a lack of training initiatives to address training needs in order develop organisational effectiveness & employee morale. It is recommended that mechanisms are initiated such as information sharing sessions, feedback timelines and training plans in order to address these challenges effectually.

DOI: 10.5901/mjss.2014.v5n3p661

Downloads

Download data is not yet available.

Downloads

Published

2014-03-05

How to Cite

Khan, S., & Ukpere, W. I. (2014). Employee Performance Management at a South African Government Organization. Mediterranean Journal of Social Sciences, 5(3), 661. Retrieved from https://www.richtmann.org/journal/index.php/mjss/article/view/2188

Issue

Section

Articles

Most read articles by the same author(s)

1 2 3 4 > >>