The Impact of In-Service Training on Computer Application Educators: Challenges Experienced and Skills Acquired


  • Jennifer K Bihi
  • Jacob M Selesho


It is generally believed that Information Communication Technologies through the use of Computer Applications Technology can extend knowledge and education to poor and marginalised people in South Africa. However, African countries still face many challenges in trying to provide appropriate and sustainable solutions for improving education and skills that will support the development of educators in all communities; this can be viewed in light of the millennium developmental goal. Thus the Department of Education put measures in place to bridge the gap in knowledge, skills and understanding of Computer Application Technology (CAT) educators through the provision of in-service training (INSET) programs. The research study was aimed at investigating challenges that CAT educators were experiencing in their classrooms in Secondary Schools in the Free State province. The study made use of a survey and an evaluation research design. The target population for this study was all Further Education and Training (FET) Phase educators in all secondary schools in the Free State Province. A self-constructed questionnaire was used to collect qualitative data. The study revealed that the INSET program still needs to improve on its content relevance to syllabus and it should provide educators with skills in dealing with the challenge of teaching learners with disabilities. The majority of educators were satisfied with the INSET program as they indicated that it assisted in enhancing their skills and content knowledge; they further indicated that it gave them motivation to go into classrooms and teach. That the study did achieve its goal which was to assess the impact of INSET programs for CAT educators in the Motheo District, Free State province.

DOI: 10.5901/mjss.2014.v5n7p411


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How to Cite

The Impact of In-Service Training on Computer Application Educators: Challenges Experienced and Skills Acquired. (2014). Mediterranean Journal of Social Sciences, 5(7), 411.