Observing the Job Satisfaction of Employees of SGS Automotive Albania

Abstract

The object of this study is company SGS (Societe Generale Surveillance) Automotive Albania, the Swiss company the world's leading inspection, verification, testing and certification. The company has 31 lines and certifies vehicle technical control throughout the Republic of Albania. Specialized staff consists of a staff of more than 120 people. The purpose of this paper is the identification of factors that influence the level of satisfaction / dissatisfaction of the employees. Paper target group are employees of SGS (30 employees) at various functions. To measure the degree of job satisfaction were used two indicators known to express their level of satisfaction: the first is the index of job description, which measures five aspects of job satisfaction: 1-Work 2-Supervisor, 3 People 4-Money and 5- Promotion. The points system is available to ensure the satisfaction index. Another indicator is the satisfaction questionnaire Minnesota. They were asked to answer employees' satisfaction in their work through Likert scale from one to five which included: 1. Decision-making Skills Supervisor, 2-Working Possibilities for long-term, 3-Work conditions, etc. The results showed that employees were satisfied generally level on average, based on the factors determining job satisfaction.

DOI: 10.5901/mjss.2015.v6n6s4p69